Cardiology Admin Volunteer – Wycombe Hospital

Job Description

Cardiology Admin Volunteer – Wycombe HospitalnAbout this rolen

At Buckinghamshire Healthcare NHS Trust, we have a simple vision – Safe and Compassionate Care Every Time. Volunteers help to enhance the patient experience and complement the work of paid members of staff.

nCommitmentn

A minimum of 3 hours a week for a minimum period of 6 months. Monday to Friday (anytime between 08:00-17:00 and minimum 3 hours)

nWhat are the key tasks? (non clinical role)n

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• Greet patients coming to the department, check them off the clinic list and show them to the waiting area

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• Be a friendly face and welcoming to patients coming to the department

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• Make calls to patients to confirm their attendance

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• Fold letters

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• Act as a link between patients and clinical teams

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nWhat isn’t expectedn

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• Provide counselling and therapy

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• Give medical advice

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• Administer medication or provide intimate care

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nWhat skills, knowledge and experience are helpful in this role?n

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• Patient and calm manner is essential

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• Motivated and enthusiastic

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• Always ensures confidentiality

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• Ability to work as part of a team

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• Flexible

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• Friendly and approachable

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• Good communication skills

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• Good interpersonal skills and able to interact with a diverse range of people

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• Would understand and apply CARE values

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nEssential requirement/commitmentn

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• Volunteers must be over 18 years.

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• All Volunteers will require a DBS check.

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• Participation in the training relevant to your role and confidential discussion of any reasonable adjustments required to meet your needs.

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• To live our values through your volunteering role.

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nWhat will we provide and what you can expect from this opportunityn

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• Join an enthusiastic volunteering team of people who want to make a difference, just like you.

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• Supervision and support from a dedicated member of staff.

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• Learn new skills and develop existing skills.

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• Contribute to your personal development and confidence.

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• You will be making an important contribution to your local community throughout your volunteering journey at the hospital.

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• Annual refresher training.

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• The opportunity to demonstrate a wide range of attributes and commitment.

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• You can apply online at http://bttr.im/hoduc

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