Air Logistics Perishables Customer Care Specialist

DESCRIPTION DU POSTE It’s more than a jobAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers’ promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.‎We are looking for a motivated and customer-focused individual to join our Air Logistics Perishables team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment. This position operates on a rotating shift pattern of 4 days on followed by 4 days off.How you create impactDeliver high levels of customer service and satisfactionEnsure accurate and timely processing of shipment documentationBuild strong relationships with customers, carriers, and suppliersCoordinate bookings, collections, and deliveries efficientlySupport smooth day-to-day operational activitiesCommunicate effectively with internal and external stakeholdersIdentify opportunities to improve processes and operational efficiencyContribute positively to a collaborative and results-driven team environmentWhat we would like you to bringAir Logistics experience preferred but not essentialStrong communication and organisational skillsAbility to work under pressure and meet deadlinesConfident working independently and within a teamGood computer literacy and attention to detailProfessional and customer-focused approachInterest in systems, IT, or AI is beneficialWhat’s in it for youOpportunity to grow within the Air Logistics industrySupportive and collaborative team environmentLearning and development opportunitiesExposure to international logistics operationsA dynamic role with opportunities to contribute ideas and improvementsWho we areLogistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid….