Senior Service Ops Director — Customer Experience Leader

Telecom Acquisitions Ltd is seeking an Operations / Service Director to lead service operations and customer experience across its residential brands from the Horsham base. You will set the strategic direction for order to installation, in-life support, fault resolution and retention, while partnering with senior leadership to drive growth.

The role demands senior leadership experience in telecoms or utilities, strong process improvement and supplier management, and a hands-on ability to

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