Main duties of the job
The Patient Safety Lead will support the Head of Patient Safety in implementing the National Patient Safety Strategy. They will provide expert advice and strategic coordination of patient safety across the Integrated Care Board, ensuring patient safety incidents are managed robustly in line with the National Patient Safety Strategy and the Patient Safety Incident Response Framework. The post holder will support the Head of Patient Safety to deliver system-wide patient safety assurance, developing robust governance structures, and driving continuous improvement in patient safety.
About us
The Integrated Care Board (ICB) exists to lead a transformation in health and care delivery–one that is grounded in data, insight, and intelligent resource management. Our purpose is to create a system that delivers better outcomes, greater equity, and sustainable services for the communities we serve. To achieve this, we are embracing the three major shifts outlined in the NHS 10-Year Health and Care Plan:– Proactive prevention over reactive care– Integrated systems over fragmented services– Value-driven outcomes over activity-based fundingAt the heart of this strategy is a commitment to utilisation management and quality improvement. These are not isolated functions–they are the foundation for everything we do. By using data and predictive insights, we can make informed decisions that ensure patients receive the right care, at the right time, in the right place. Delivery will happen at place level, where local needs are understood, while leveraging scale where it matters–for example, in procurement, digital platforms, and workforce planning. We aim to manage resources respectfully, maximising every asset across the system–whether that’s clinical expertise, community capacity, or digital tools. This is about creating a culture of stewardship, where every pound and every hour is used wisely to deliver the greatest impact. Joining our team means being part of a mission to do the right thing, every time, guided by evidence and collaboration.
Person Specification
Qualifications & Professional Background
- Educated to Masters level or extensive equivalent experience in a relevant field (e.g. health, care, public services, management, or related discipline).
- Relevant experience/qualification relating to patient safety.
- Significant experience at Senior Management (sub board) within the NHS, public sector, or a comparable complex system.
- Evidence of continuous professional development, with a track record of keeping skills and knowledge current.
Knowledge & Experience
- Management experience in a complex, multi-agency environment, ideally within health and care commissioning.
- Demonstrable success in delivering programme change, transformation, and integration.
- Strong understanding of the NHS, Integrated Care Systems, and the wider health and care policy context, including the priorities of the NHS 10 Year Plan and statutory duties of an ICB.
- Strong track record in delivery of strategic planning, commissioning, and/or system wide service redesign to improve outcomes and value for money.
- Evidence of working effectively with a broad range of partners, including local authorities, providers, community organisations, and national bodies.
- Experience of leading in a politically sensitive environment and balancing competing demands with diplomacy and sound judgement.
Skills & Abilities
- Clear and effective communication and influencing skills, with the ability to convey complex issues clearly and persuasively to diverse audiences.
- Relationship-building and partnership-working capabilities, able to develop trust and credibility quickly across organisational boundaries.
- Developed analytical skills and the ability to interpret highly complex data to inform strategy, decision-making, and performance improvement.
- Financial acumen, with the ability to ensure robust stewardship of public funds and alignment of resources to strategic priorities.
- Skilled in managing complexity and ambiguity, making sound decisions under pressure, and maintaining focus on long-term goals while managing immediate challenges.
Personal Attributes & Behaviours
- Acts consistently in line with the Nolan Principles of Public Life — Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, Leadership.
- Resilient, adaptable, and comfortable operating in an environment of uncertainty and change.
- Pragmatic, results-oriented, and focused on delivering outcomes that improve population health and reduce inequalities.
- Committed to inclusive leadership and championing diversity, ensuring that all voices are heard and respected.
- Visible, accessible, and values-led, modelling the behaviours expected across the organisation.
- Passionate about public service and driven by a genuine commitment to serving the population.
Inclusion and Belonging
- Demonstrates a deep and active commitment to equality, diversity, and inclusion, both as a personal value set and as an organisational priority.
- Proven ability to create environments where people from all backgrounds feel respected, valued, and able to contribute fully.
- Actively seeks and listens to diverse perspectives, ensuring decision-making reflects the needs and voices of the whole population served.
- Champions inclusive leadership practices and addresses behaviours or systems that create barriers to equity or belonging.
- Track record of building teams that reflect the diversity of the communities served, fostering a strong sense of belonging for all staff.
- Understands the link between inclusion, staff wellbeing, and organisational performance, and takes practical steps to embed belonging into everyday working culture.
- Ensures that policies, strategies, and services are designed and delivered in ways that reduce inequalities and improve access and outcomes for all population groups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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