Compensation
- up to GBP 46,000 – yearly
Company Description
Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Description
We are currently seeking a Building & Engineering Head of Department and Chief Engineer to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
Responsibilities
- Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
- Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
- Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
- Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships with all key stakeholders.
- Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Qualifications
- Proven experience in property maintenance with strong problem solving capabilities
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
Benefits
- Up to 53% off stay as a Team Member in over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum 30% off for Friends & Family.
- Exclusive discounts on Breakfast, Food & Beverage, Spa and more.
- Access to local perks and rewards tailored to your country.
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