FinTech Customer Success Manager — Escalations & Growth

Company: Seccl
Apply for the FinTech Customer Success Manager — Escalations & Growth
Location: London
Job Description:

Seccl, Edinburgh or London, hybrid role, is seeking a Customer Success Manager to manage a portfolio of customer firms and drive outstanding service. You will own escalations, collaborate with operations, product and engineering to resolve complex issues and deliver fast, high‑quality outcomes.

In this role you’ll build strong relationships, analyze data to spot risks and opportunities, and guide customers through our UI and processes to enhance their experience and value with Seccl.

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Posted: July 10th, 2026