Retail Fulfilment Operations Lead: Drive Team Performance

Ayvens in Bristol seeks an experienced people leader to head a fulfilment team, delivering fast, high-quality customer service and strong stakeholder engagement. You will coach and develop staff, manage performance, and drive improvements to processes and SLAs while maintaining cost efficiency and compliance.

You will work with other operational teams to enhance service delivery, reduce handoffs, and foster a culture of accountability and teamwork in a dynamic, growth-focused environment.

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