Service Centre Planner

Overview

The Service Centre Planner is the central coordination point between Operations, Sales, Transport, Installation and Supply Chain. The role is responsible for translating customer demand into structured, forward-looking operational plans that align labour, materials, assets and capacity to deliver safe, efficient and cost-effective service operations. By maintaining planning discipline and ensuring operational readiness, the role supports consistent service delivery, maximises resource utilisation and drives operational performance across the network.

Responsibilities

• Coordinate activities and information flows across Operations, Sales, Transport, Installation and Supply Chain to align on-demand with operational capacity.
• Translate customer demand into structured, forward-looking operational plans that balance labour, materials, assets and capacity.
• Maintain planning discipline and ensure operational readiness to support safe, efficient and cost-effective service operations.
• Support consistent service delivery, maximise resource utilisation and drive operational performance across the network.

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