Complex Repairs Coordinator — Multi‑Trade Project Lead

Newport City Homes is seeking a proactive Complex Repairs Officer to manage challenging repair cases end‑to‑end. You will diagnose issues, plan multi‑trade works and keep customers informed, while working with operational teams and contractors to improve processes and outcomes.

You will also provide support to the Repairs Support Administrator, supervise daily tasks, and contribute to service improvements across the repairs journey.

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