Manager – Hams Hame

About The Role

We are seeking a passionate and driven Manager to lead Ham’s Hame Pub & Grill, one of St Andrews’ most characterful and welcoming venues. This is an exciting opportunity to take full ownership of a busy outlet, delivering exceptional food, drink and service in a relaxed yet refined environment.

Responsibilities

• Oversee the daily operations of Hams Hame, including opening and closing of the bar, managing stock, ordering inventory, managing associates and handling customer inquiries.
• Maintain standards and operating procedures.
• Ensure all service and bar processes are followed, taking every effort to control costs.
• Support and coach direct reports effectively, ensuring the highest standard of customer service is provided to all guests.
• Resolve guest complaints satisfactorily, ensuring all expectations are met and retaining customer loyalty.
• Forecast staffing requirements, ensuring staff volumes are adequate.
• Maintain high standards of performance via appraisals and personal development plans, in line with business values and objectives.
• Drive the success of the Food and Beverage Team by identifying continuous improvement areas.

Qualifications

• Proven experience in supervising teams within a restaurant environment.
• Excellent team management skills with the ability to motivate associates effectively.
• Familiarity with food safety regulations and culinary practices related to beverage service.
• Exceptional communication skills, both verbal and written, with a focus on customer interaction.
• Ability to work under pressure in a fast‑paced environment while maintaining attention to detail.
• A proactive approach to problem‑solving with strong organisational skills.

Hours

Full time, 40 hours over 5 days.

Salary

Up to £40,000 per annum.

Benefits

• Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen.
• Exclusive Resort Perks – Generous discounts across the resort’s restaurants, luxury room stays, and the Pro Shop.
• Kohler Group Benefits – Wider discounts across the Kohler family.
• Wellness, Your Way – Free access to our on‑site Kohler Waters Fitness Centre, 20‑metre pool, sauna and hot tub.
• Plan Your Future – Complimentary mortgage consultations.
• Cycle2Work – Active & eco‑friendly commuting programme.
• Perkbox – Exclusive discounts, rewards and monthly treats.
• Get Rewarded – Global Recognition Platform and Refer a Friend scheme.
• 24/7 Wellbeing Support – Employee Assistance Programme available around the clock.
• All benefits subject to availability.

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

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