Enterprise CSM: Drive Retention, Expansion & AI Impact

Powtoon, a leading AI-powered visual communication platform, is seeking a commercially minded Enterprise Customer Success Manager in London. You will partner with strategic customers, own retention and expansion, and work with Sales, Product, and Leadership to realise business outcomes.

You will manage an Enterprise and Mid-Market portfolio, build relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT and Transformation, and drive onboarding, adoption, and

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