Modern Workplace Infrastructure Engineer

About the Role

We’re looking for a Modern Workplace Infrastructure Engineer to play a central role in shaping and supporting our modern IT environment.

This is a hands‑on technical role. You’ll configure Intune, manage policies, deploy packages, and maintain cloud services while continuously improving workplace technology.

Key Responsibilities

• Modern Workplace & Cloud Management
  • Deploy, configure, and optimise Microsoft 365, Intune, Defender, and Azure services
  • Own device management, policy configuration, and application deployment via Intune
  • Continuously improve performance, security, and user experience across workplace technologies
• Virtualisation & Cloud Infrastructure
  • Implement and support Azure Virtual Desktop & Windows 365 environments
  • Monitor and maintain cloud infrastructure for reliability and scalability
• Network & Infrastructure
  • Design, configure, and troubleshoot network environments
  • Manage and optimise firewall and switching technologies
  • Ensure infrastructure is secure, efficient, and high‑performing
• System Administration
  • Manage operating systems (Windows 11, Windows Server, iOS, macOS)
  • Maintain device compliance, patching, and configuration standards
  • Handle escalations from the support team
• AI & Automation
  • Support AI pilot projects and initiatives
  • Develop automation and scripting solutions (PowerShell or similar)
  • Identify opportunities to streamline processes and reduce manual effort
• Security & Resilience
  • Implement and maintain security controls across endpoints and cloud platforms
  • Support backup and disaster recovery solutions
• Mergers & Acquisitions (M&A)
  • Support integration of systems and infrastructure from acquired organisations
  • Align new environments with our standards and practices
• User Support & Documentation
  • Provide technical support and guidance to end‑users
  • Create and maintain clear documentation and SOPs

Technical Qualifications

• Experience with Microsoft 365, Azure, Intune, and Defender
• Solid understanding of virtualisation
• Strong knowledge of networking concepts and security practices
• Experience with firewall and switching technologies
• Experience managing Windows, iOS, and macOS environments
• Understanding of backup and disaster recovery strategies
• Proficiency in scripting or automation (PowerShell or similar)

Preferred Qualifications

• Exposure to M&A integrations or complex environments
• Experience with Copilot, Claude, or managing AI Agents

Soft Skills & Personal Attributes

• Strong problem‑solver, enjoys detail
• Clear communicator with technical and non‑technical stakeholders
• Capable of managing own workload and contributing to project delivery
• Adaptable and comfortable working in a fast‑moving environment

Benefits & Perks

• Flexible approach to work – balance home, office, and client sites
• Generous holiday entitlement
• Enhanced parental leave policy
• Enhanced pension scheme
• No dress code – just “wear something!”
• Multi‑award‑winning wellbeing offering
• Volunteering opportunities with local communities and charities
• Cooper Parry social and sports clubs

Equal Opportunity Employer

We are an equal opportunities employer and we’ll work with you to ensure you have everything you need to develop your skills and achieve your best.

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