EPR Configuration Manager

EPR Configuration Manager

Closing date: 21 July 2026.

An exciting opportunity to lead a team of analysts to deliver Business As Usual and ongoing optimisation across Epic’s patient access applications, including Springboard, Cadence, Grand Central and HIM coding. The role requires expert knowledge in Epic configuration (preferably in a relevant application) and experience supporting optimisation in collaboration with internal and external stakeholders. Ideally, the candidate has experience managing a team and can provide technical oversight and project management.

Main duties of the job

• Manage a team of configuration analysts ensuring that their work conforms to the design integrity for the designated application.
• Provide line management support and deal with any HR issues arising within the application team, such as sickness and performance, escalating where necessary according to Trust policy.
• Hold joint responsibility with the EPR Programme team for new projects to be on time and within budget.
• Project manage the designated application to ensure the team meets all set deadlines.
• Continue to develop highly specialist configuration knowledge of the designated application area to solve problems in build, reporting and testing.
• Be an expert in the application area to assist the team with troubleshooting problems and address questions from end users regarding the application.
• Utilise expert hospital knowledge and experience to develop pathways and new processes to support the configuration and implementation of the designated application which will impact on working practices across the Trust.
• Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements.

Qualifications and experience

• Educated to degree level or equivalent experience.
• Maths and English GCSE grade C or above or equivalent qualification.
• Continuing Professional Development.
• Epic Certification.
• IT qualification in MS Office or equivalent experience.
• Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment.
• Knowledge of medical terminology.
• Experience of supervising or line‑managing staff, including contributing to or performing appraisals.
• Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures.
• Experience of supporting change management.
• Understanding of Information Governance.
• Experience of Epic configuration.
• Excellent organisational and planning skills.
• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers.
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint.
• Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions.
• Ability to impart knowledge and/or present to others in a clear and concise manner.
• Able to cope with unpredictable and intense situations.
• Able to lead meetings, resolve conflicts, maintain issue lists and work to a project plan.
• Able to work collaboratively with own team members as well as those in other application teams.
• Good analytical and project management skills.
• Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options.
• Confident in working with, negotiating with and motivating clinical staff, medical consultants and other senior managers.
• Ability to present and argue a case confidently and persuasively.

Equal opportunity statement

This organisation is an equal opportunity employer. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.

Legal and company information

• Disclosure and Barring Service Check required under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
• Great Ormond Street Hospital for Children NHS Foundation Trust.
• Address: Great Ormond Street Hospital for Children NHS Foundation Trust.
• Salary: £66,274 to £73,496 per annum inclusive.
• Contract: Permanent.
• Working pattern: Full‑time.
• Job location: Great Ormond Street Hospital for Children NHS Foundation Trust.
• Reference number: 271‑TRAN‑8085758.

#J-18808-Ljbffr…