Entry-Level IT Support Analyst – Service Desk

Manpower UK in Coleshill, England is seeking a First Line Support Analyst to join the service desk. The role is 100% onsite in a Birmingham area location, with a Monday–Friday pattern and 37.5 hours per week.

Starting pay is £12.71 per hour, rising to £13.45 after 12 weeks, with BPSS and SC clearance required. The successful candidate will handle high volumes of user calls, perform basic IT support, manage tickets, and strive for targets like First Time Fix Rate while delivering excellent

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