Company: Futureheads Recruitment | B Corp™
Location: London
Job Description:
Futureheads Recruitment | B Corp™ is seeking a mid-level Service Designer for an established in-house design team inside a medium-sized banking group in London. The role is hybrid with one office day per week, focusing on turning insights into practical improvements across premium finance journeys.
You will map journeys, collaborate with stakeholders and delivery teams, and turn research into practical improvements across onboarding, servicing, account changes and customer communications.
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Posted: July 10th, 2026