Company: Admiral Group Plc
Location: Cardiff
Job Description:
Admiral Group Plc is seeking a Service Designer to lead end‑to‑end service design initiatives across Claims, Product, Technology, Data and Operations. You will translate customer needs into actionable strategies, balancing customer needs with operational realities and emerging technologies.
You will guide teams through workshops, develop human‑centered service concepts, and contribute to AI‑enabled service delivery while maintaining a strong customer promise across journeys.
#J-18808-Ljbffr…
Posted: July 10th, 2026