Detainee Custody Officer – Vehicle Base
Salary: £27,449 based on 40 hours per week
Who We’re Looking For
We’re looking for respectful, caring, and resilient individuals. The ideal candidate has:
- Strong communication and interpersonal skills
- A calm and non‑judgemental approach
- Great problem‑solving abilities
- The ability to stay composed under pressure
What You’ll Be Doing
- Escorting and transporting immigration residents within the UK
- Driving a small minibus‑sized vehicle and ensuring safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility with a mix of day and night shifts, covering a 24/7, 365‑day operation.
No Experience? No Problem!
No prior experience or qualifications are needed. Full training and support will be provided. Experience handling challenging situations or working with people in distress is a plus. Your journey begins with a 4‑week paid training course, including control and restraint training. Over the next 13 months you receive on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Essential Requirements
- UK citizen with indefinite leave to remain (or an EEA citizen, not through marriage)
- Valid UK passport
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass Enhanced DBS check, employer referencing (last 5 years) and Counter‑Terrorist Check (CTC) vetting
- Full UK manual driving licence (at least 12 months of experience)
- Fewer than 7 points on your licence and no driving bans in the last 12 months
- Over 21 years of age
We require employees to be free from substances that impair duties, including prescribed medication such as THC‑based prescriptions. We offer reasonable adjustments under the Equality Act 2010 and conduct random drug and alcohol testing as a condition of employment.
Benefits
- Work‑life balance with structured shifts and 1‑year advance scheduling
- Career growth: Level 3 Apprenticeship with opportunities for leadership roles
- Free parking and uniform
- Paid training and apprenticeship cohort
- Generous holiday allowance and pay for unused days
- Company pension and life assurance
- Rewards & recognition scheme
- Discounts on cinema, shopping, leisure, holidays, health & wellbeing, plus a Blue Light discount card for DCOs
Application Process
- Interview
- Capability assessments
- Full vetting screening
Equal Employment Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
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