Job Description
Job Title: Associate Relationship Manager – Mid Corporate
Location: Glasgow, Edinburgh
Salary: Competitive package available
Hours: Full-time; Working pattern: hybrid (at least two days per week or 40% of time in office).
About this opportunity
We’re seeking an Associate Relationship Manager (ARM) to support a growth portfolio within our Mid Corporate segment (T/O £50m – £500m) in Scotland. Working alongside Relationship Directors, you’ll help deliver excellent service and tailored solutions to meet our clients’ goals.
The role involves supporting lending facilities, deposit options and other banking solutions for a range of Mid Market businesses. You’ll work with key business introducers and advisors to grow new-to-bank relationships and deepen existing ones. A passion for business growth and the ability to thrive in a fast‑paced environment are essential.
Responsibilities
- Client Engagement: Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions, and communicate updates on sector insights, products, and client facilities.
- Portfolio Management & Growth: Support the lending journey, identify high‑value clients, and spot opportunities to deliver product solutions.
- Risk & Compliance: Use financial accounts knowledge to support credit proposals, monitor and manage risk, and contribute to financial analysis.
- Credit & Onboarding: Assist with credit reviews, facility changes, and onboarding, including preparing proposals and tender submissions.
- Organisation & Efficiency: Manage diary and inbox, prioritise tasks, and contribute to process improvements that benefit clients and colleagues.
- Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.
What you’ll need
- At least 2 years of experience in a customer‑facing role within financial services.
- Strong organisational and time management skills.
- Confidence in building and maintaining relationships.
- Clear written and verbal communication skills.
- A proactive mindset and willingness to learn.
- Awareness of risk and how to manage it effectively.
Desirable but not essential
- Experience in Business & Commercial Banking.
- Proficiency in using systems such as CRW, PEGA and Co‑Pilot.
Benefits
- Generous pension contribution (up to 15%).
- Annual performance‑related bonus.
- Share schemes including free shares.
- 28 days’ holiday, with bank holidays on top.
- Wellbeing initiatives and generous parental leave policies.
Commitment to Diversity & Inclusion
Lloyds Banking Group is committed to diversity, equity and inclusion, and we support our customers, colleagues and communities. We offer reasonable workplace adjustments for colleagues with disabilities and are a Disability Confident Leader guaranteed to offer interviews to applicants who meet minimum criteria. We provide adjustments throughout the recruitment process to ensure a fair and proportionate experience.
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