SSTS Officer – Permanent
Join Our Team – Be Part of our NHS Shared Payroll Service!
Are you ready to make a real impact across the country? Our payroll team provides a shared service supporting 9 boards throughout Scotland. We’re looking for dedicated professionals to help us deliver efficient, accurate, people‑focused payroll solutions at scale.
If you’re passionate about service excellence and want to be part of a collaborative, forward‑thinking environment, we’d love to hear from you!
About the Organisation
Public Services Delivery Scotland (PSDS) is a national NHS Board operating at the heart of NHS Scotland, providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver services more efficiently and effectively and we offer shared services on a national scale using best‑in‑class systems and standards. Our priority is always to improve the health and well‑being of the people of Scotland. We work in partnership with colleagues across Health and Social Care to deliver fit‑for‑purpose solutions and systems, delivering high quality services that free up resources for essential services.
The Post
PSDS Payroll Services is accredited under the Chartered Institute of Payroll Professionals Payroll Assurance Scheme. We provide a fully managed payroll service to NHS Lothian, NHS Forth Valley, Strathcarron Hospice, NHS Fife, NHS Public Health Scotland, NHS Healthcare Improvement Scotland, Scottish Ambulance Service, and NHS Dumfries and Galloway.
Payroll services handle a total pay bill in excess of £2.8 billion for approximately 90,000 employees and manage payroll for 9 health boards on a shared service basis. The team comprises about 100 staff.
Responsibilities
SSTS Officers work within the Scottish Standard Time System (SSTS) team, maintaining SSTS and providing training, coaching and support to all SSTS users. As a local system expert, the post holder delivers first‑line support, trains users in the use of the SSTS reporting system and Business Objects (BOXI), maintains system data, analyses reports and advises NHS Boards to maximise benefits from the system.
Candidate Requirements
We are looking for a candidate with knowledge of NHS Terms and Conditions of Service who ideally has experience working with SSTS, ePayroll and Business Objects. You must understand the General Data Protection Act and possess strong team‑working and organisational skills. Please see the Person Specification for further details.
Location and Working Pattern
PSDS Payroll Services has office locations in Edinburgh, Kirkcaldy, Denny and Dumfries. Hybrid working is available with 36 hours per week on a Monday‑to‑Friday office‑hours basis, with flexitime.
Applicants must live and remain a resident within the UK for the post.
Benefits
Our benefits package includes a pension scheme, comprehensive work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion and Equality
PSDS is a national board and, as an anchor institution, we aim to be a diverse and inclusive organisation where everyone feels welcome. We support flexible working and offer many learning and development opportunities to improve diversity, inclusion and mental health practices. Staff networks are available to all employees. PSDS is an equal‑opportunity employer and guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies. As a Disability Confident Leader, we provide a fully accessible and inclusive recruitment service. If you require reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot.
Further Information
For an informal discussion on the post, please contact Vicki Cowe, SSTS System Manager at vicki.cowe@nhs.scot.
Closing date for completed applications is Tuesday 14th July 2026.
Further information on PSDS is available from https://www.nss.nhs.scot/.
Public Services Delivery Scotland is an equal opportunities employer and, as a committed participant in the Disability Confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.
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