This varied role involves a variety of tasks and responsibilities working closely with the Practice Manager. We are a friendly busy GP practice in Chingford looking for a PART-TIME Administrator/ GP Receptionist to join our team for 18 hours a week across three days a week: Monday, Wednesday, Friday.
Applicant MUST have Emis Web software experience.
Be able to work in a fast-paced environment independently, accurately and reliably.
In addition, applicants must be willing to work flexibly to cover annual leave during the week, as and when required.
The ideal candidate must live local to the practice, reliable, committed to the role, have excellent communication and attention to detail whilst maintaining confidentiality and accuracy, have good computer skills, excellent written and verbal communication skills, excellent organisational skills and be able to prioritise a busy workload.
In this role you will be working closely with the practice manager.
Only shortlisted candidates will be contacted.
Patients of the practice need not apply.
Apply by sending in your CV and covering letter to Mrs Hussain-Shah Practice Manager.
Main duties of the job
The successful candidate will provide high-quality administrative and reception support within a busy GP practice and play a key role in the smooth day-to-day running of the service. Working closely with the Practice Manager and multidisciplinary team, responsibilities will include processing referrals and correspondence, screening and coding clinical documents, managing document workflows, maintaining accurate patient records, and liaising with hospitals, clinicians and other healthcare professionals.
As a Senior Administrator, the post holder will support and mentor reception staff, assist with staff induction and training, create and manage system access for new clinicians and employees, and monitor administrative processes to ensure efficiency and compliance. The role includes maintaining CQC logs, audits and documentation to ensure the practice remains inspection-ready and compliant with NHS policies and procedures.
The successful applicant will have excellent communication, organisational and customer service skills, with the ability to prioritise workloads and work effectively under pressure. Flexibility is essential, as reception cover may be required during annual leave or staff absence. Duties include managing appointments, handling patient enquiries in person, by telephone and online, and delivering a professional, patient-centred service at all times.
EMIS experience is essential. Candidates living within a reasonable commuting distance of the practice are preferred.
About us
Based in Chingford, we are a small, friendly and supportive NHS GP practice committed to delivering high-quality, patient-centred care to our local community. We provide a comprehensive range of primary care services, including the prevention, diagnosis and management of acute and long-term conditions, health promotion, screening and immunisation programmes, and coordinated care for patients with complex healthcare needs. Working within a dedicated multidisciplinary team, we pride ourselves on offering compassionate, accessible healthcare while fostering a welcoming and supportive environment for both our patients and staff.
Job responsibilities
Main duties of the job
The successful candidate will provide high-quality administrative and reception support within a busy GP practice and play a key role in the smooth day-to-day running of the service. Working closely with the Practice Manager and multidisciplinary team, responsibilities will include processing referrals and correspondence, screening and coding clinical documents, managing document workflows, maintaining accurate patient records, and liaising with hospitals, clinicians and other healthcare professionals.
As a Senior Administrator, the post holder will support and mentor reception staff, assist with staff induction and training, create and manage system access for new clinicians and employees, and monitor administrative processes to ensure efficiency and compliance. The role includes maintaining CQC logs, audits and documentation to ensure the practice remains inspection-ready and compliant with NHS policies and procedures.
The successful applicant will have excellent communication, organisational and customer service skills, with the ability to prioritise workloads and work effectively under pressure. Flexibility is essential, as reception cover may be required during annual leave or staff absence. Duties include managing appointments, handling patient enquiries in person, by telephone and online, and delivering a professional, patient-centred service at all times.
EMIS experience is essential.Candidates living within a reasonable commuting distance of the practice are preferred.
Person Specification
Personal Qualities
- Polite and confident
- Reliable and accurate
- Flexible and co-operative
- Motivated and diligent.
- High level of integrity
- Sensitive and empathetic in distressing situations
- Ability to work under pressureAbility to work as a team or unsupervised
Experience
- Experience of Emis Web software
- Experience working with the general public/patients
- Experience of working in NHS
- Experience of working in primary care
- Broad knowledge of General Practice
General
- Satisfactory Disclosure Barring Service (DBS) check.
- Satisfactory references from two previous employers and comprehensive HR checks
- Available to work between 8am and 6.30pm Monday to Friday
- Good time management
- Excellent communication skills (written and oral)
- Competent in the use of Microsoft Office and Outlook
- Clear, polite telephone manner
- Ability to work as a team member
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions
- Preferably lives easy commute to practice
Qualifications
- GCSE grade A to C in Maths and English
- Emis web experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…