Facilities Lead – Catering and Food Safety
An exciting opportunity has arisen for an enthusiastic and experienced Senior Catering Manager in a new role as the Facilities Lead for Catering and Food Safety to join the Estates & Facilities Management Team at Langdon Hospital, Dawlish.
The post holder will support the Facilities Manager in delivering a safe, professional and high-quality catering service for our patients, ensuring compliance with food safety legislation, NHS standards & Trust policies at the main Central Production Unit (CPU) and at ward level.
The Facilities Lead will work autonomously, managing day‑to‑day priorities, making informed decisions & supporting operational service delivery. They will work collaboratively with the dietician and clinical teams to ensure the catering and manufacturing services meet patients’ nutritional and dietary needs, contributing to improved patient experience and outcomes. Promoting to all teams, compliance, continuous learning, high standards of practice and knowledge of dietary requirements.
As a developing role, the post holder will also contribute to service improvement, innovation and the ongoing development of all catering associated services and the manufacture of meals in the Trust’s CPU. Taking responsibility for managing and reviewing the main CPU and ward HACCPs and associated policies and controls, supporting the Trust’s commitment to quality, safety, sustainability and continuous improvement.
Main duties of the job
The Facilities Lead Catering and Food Safety will support the Facilities Manager in the operational management of catering services, ensuring safe, efficient and high-quality food provision.
Key responsibilities include overseeing the day‑to‑day operation of the catering service, maintaining food safety standards, quality assurance and compliance with Trust policies and legislation. The post holder will lead initiatives to reduce and manage food waste through effective stock control, production planning and monitoring.
The role includes identifying, supporting and delivering Level 2 and 3 food safety training needs and the development of the catering / manufacturing team and clinical teams that will directly provide the patient meals.
Working closely with the Dietetics Team, the post holder will support the development and regular review of patient menus to ensure they are nutritionally balanced, meet specialist dietary requirements and reflect current best practice.
The role will involve carrying out market research and gathering feedback from patient groups, service users and other stakeholders to identify opportunities to improve menus and enhance the patient dining experience.
The post holder will work collaboratively with clinical teams and other departments, monitor service performance, support staff training and development, and contribute to continuous service improvement, innovation and sustainability across catering services.
Qualifications
- Educated to degree level or equivalent knowledge and skills gained through relevant experience.
- In depth knowledge of Food Safety Management systems and HACCP Level 4.
- Professional cooking City & Guilds or equivalent demonstrable experience.
- IOSHH Certificate.
- Evidence of continuing personal development.
- Evidence of procurement management.
- Evidence of managing SLAs.
Experience
- Substantial proven experience of managing Catering services at senior level.
- Experience of managing a budget.
- Experience of high-volume food production/managing a CPU (cook‑chill process, chilled food production PPDS).
- Evidence of managing customer service.
- Evidence of delivering workplace training.
- Food production planning, menu planning, using menu planning software, waste recording software, allergen recording and labelling.
- Shift planning, use of roster software/back office portals.
- Experience in managing HR matters such as absence reporting, performance management, concerns and resolution processes.
- Previous experience of working in a Healthcare or Social Care setting.
- Experience and understanding of Dietetics and Nutrition in a Healthcare setting.
Knowledge
- Knowledge of a range of procedures and practices relating to management and provision of food services, safety regulations and staff management acquired through HCIMA full membership status, Advanced Food Hygiene Diploma to degree level equivalent.
- Substantial knowledge of delivery catering services acquired through formal training and relevant food production sectors. Substantial knowledge of Food Security Management systems, HACCP, COSHH & local Environmental Health services.
- Knowledge of relevant National and Local Policies.
- Knowledge of relevant National Initiatives National Catering guidance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offences Act (Exception Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities: We are committed to being an inclusive employer and applications are encouraged and welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part‑time & flexible working applications will be considered and supported where possible. We are a Disability Confident Leader.
£39,959 to £48,117 a year – Subject to Job Evaluation.
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