About the Department
Client and Regulatory Operations is committed to delivering a truly global, scalable and efficient operating platform at the heart of establishing and maintaining equilibrium in the firm, powering Aberdeen Investments management process and global distribution. We will also play a core role in facilitating the product development process, fostering innovation and working with a range of trusted global third‑party providers to ensure world‑class service provision.
About the Role
Reporting to the CASS Team Lead, this role will be responsible for predominantly supporting the CASS activities and oversight carried out within Client Operations and ensuring there are appropriate and robust CASS related systems and controls in place. The role holder will also be expected to work with those managing other client regulations, such as Anti‑Financial Crime and FATCA / CRS, to provide support across the team.
Key Responsibilities
- Perform daily, weekly and monthly oversight of key CASS activities, providing effective challenge to internal teams and third‑party administrators (TPAs).
- Review, investigate and accurately log CASS breaches, identifying weaknesses in systems and controls and driving remediation.
- Conduct detailed oversight and assurance reviews of CASS processes and key controls, reporting findings to CASS governance forums.
- Prepare, validate and submit regulatory returns, ensuring compliance with relevant legislation, regulatory requirements and internal policies.
- Produce, analyse and interrogate management information (MI) to support oversight, governance and risk management activities.
- Support internal and external assurance activity, including CASS audits and departmental compliance reviews.
- Perform oversight responsibilities relating to FATCA/CRS, AML and Consumer Duty in collaboration with key stakeholders.
- Maintain clear, accurate and evidenced process documentation, policies and controls in line with the Enterprise Risk Management Framework.
- Deliver work accurately on a “right-first-time” basis, meeting personal and team objectives while contributing to continuous improvement initiatives.
- Build effective relationships with TPAs and stakeholders, using ongoing communication to improve service quality, control effectiveness and operational performance.
About the Candidate
- Experience in an operations team within a financial services/regulatory/audit environment (essential).
- Some experience or practical knowledge of investment operations, fund administration or control, risk and governance processes (essential).
- Experience or practical knowledge of CASS and/or FATCA activities and processes (desirable).
Disability Confident Commitment
We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.
Our Benefits
There are 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance‑based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal.
Inclusive Working
We’ve adopted a blended working approach, combining benefits of face‑to‑face collaboration, coaching and connecting in our offices with flexibility of working from home, enabling colleagues to find balance that works for their roles, teams and business.
Aberdeen Overview
Aberdeen comprises three businesses: interactive investor (ii), Investments and Adviser, each focusing on clients’ evolving needs.
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