Dispatch Manager: Service Desk Orchestrator

Company: Microbyte Solutions Ltd
Apply for the Dispatch Manager: Service Desk Orchestrator
Location: Peterborough
Job Description:

Microbyte Solutions Ltd in Peterborough is seeking a proactive Service Desk Coordination role overseeing ticket dispatch, prioritisation and queue health. You will work with engineers to assign tickets by skill and workload, and you will be the trusted voice updating clients.

The role requires organisational discipline, clear communication and ownership to keep the desk moving and client expectations met; salary £30k-£40k, full-time office-based.

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Posted: July 10th, 2026