About the Role
We are looking for a compassionate and experienced Deputy Care Manager to support the leadership of our residential and supported living services.
In this role, you will work in partnership with the Registered Home Manager to deliver high-quality, person‑centred care for adults with learning disabilities and complex needs. You will play a key role in ensuring the service runs smoothly, supports independence, and maintains the highest standards of care and compliance.
This is a hands‑on management role where you will guide and support your team, champion best practice, and help create a safe, empowering environment where people can thrive.
Your work will reflect Positive Behaviour Support (PBS) principles and Norwood’s commitment to dignity, inclusion, and evidence‑based practice.
This is a meaningful leadership opportunity where your impact will be felt every day—by both the people we support and the team you lead.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families, and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will be part of a supportive and inclusive organisation where:
Kindness shapes how we careRespect guides how we work togetherBelonging ensures everyone feels valuedEmpowerment enables people to thrive
We invest in your development, prioritise your wellbeing, and give you the pride of knowing your leadership makes a real difference.
Your Day-to-Day
As Deputy Care Manager, your role will be varied, dynamic, and impactful. You will:
- Support the Registered Manager in the day‑to‑day running of the service, ensuring high standards of care and operational efficiency
- Lead and inspire staff teams, providing supervision, coaching, and performance support
- Ensure the delivery of person‑centred support tailored to individual needs, preferences, and goals
- Oversee the development and review of support plans, risk assessments, and outcomes, ensuring a proactive and positive approach
- Promote independence, choice, and community participation for the people we support
- Support recruitment, onboarding, and ongoing staff development, building a confident and capable workforce
- Build strong, collaborative relationships with families, advocates, and professionals
- Ensure safeguarding, health and safety, and regulatory compliance standards are consistently met
- Support medication management, incident response, and accurate record keeping
- Contribute to budget oversight, quality assurance, and continuous service improvement
- Maintain a safe, responsive, and inclusive environment, supporting both planned activities and day‑to‑day service needs
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