Business Development Director [FTC]

Company: Itsu
Apply for the Business Development Director [FTC]
Location: City of Westminster
Job Description:

itsu (grocery) are hiring a Business Development Directoritsu (grocery) is looking for a Business Development Director to join our ever-expanding UK team.

about usitsu is a dynamic and fast-growing chain of Asian-inspired healthy food restaurants. itsu (grocery), brings the itsu vision into retail and wholesale, worldwide.

the roleAs Business Development Director, you’ll report into the joint managing director and have control of three separate functions in the business:

Category management , where we want to be the partner of choice with key customers in important categories such as frozen, noodle cups, world foods and stir fry.

Revenue growth management

which has the responsibility to monitor all spend in the business between GSV and NSV, creates an evaluation culture within the sales team, has governance in pricing with customers and guides us through CPI’s when appropriate. Finally total P&L ownership of

Sales

outside of grocery. Whilst this includes all other channels, there will be key focus on OOH, online and convenience.

the ideal candidate

10 years+ experience in FMCG from start up to blue chip

Cross functional experience covering key commercial departments

Senior relationship management experience with key UK retailers

Total P&L understanding from GSV to EBITDA

Strategic thinking and experience of long-term planning

Leadership of teams and creating a winning culture

Flexibility to change, ability to adapt and thrive

An eye for detail

A can-do attitude, willing to get your hands dirty when required

Works well cross functionally with all departments

key responsibilitiesSales

Grow our existing portfolio of customers (all that sit outside of grocery) in a way that outperforms the grocery customers, looking at distribution and relationships early on

Understand the convenience channel, focusing on the quick wins and then the longer term play of unlocking new customers with the right ranges

Online will be a key pillar of not only sales but the marketing of our products. Leading a team that adapts to change and quickly builds strategic plans to be at the forefront of our customers minds

Unlock new business in desired channels

Lead the noodles team to win OOH business to give us a presence in smaller retailers

Grow the wholesale channel to facilitate wins in new customers

Revenue growth management

Create the promotional strategy across all categories and all channels within the business, with well thought through rationale that aligns to our business strategy

Work with the sales team to have regular check ins and create an evaluation culture that makes every pound spent work for us

Input into the gate meeting process to help steer the business on what good looks like for NPD launches

Set the pricing strategy for all existing and new SKUs in all customers

Focus on the top retailers but support all small customers on any spend between GSV and NSV

Start to emerge as a business partner for the international team with our indirect customer base included

Work with commercial finance to ensure the business is armed with insight to drive action from the top to the bottom of the P&L

Category Management

Work with all retailers to become their partner of choice in key categories all year round but also notably when range reviews, NPD listings and distribution changes are being made

Provide the sales team with compelling decks to help engender a category approach to NPD listings

Own the significant category data spend, looking at the right data for the right output

Support in gate meetings to ensure NPD is shaped to land with our retailers and customers

Ensure the right share of space and share of trade are produced and actioned with retailers

what we offer

Competitive salary

Flexible working hours

Generous bonus scheme

25 days holiday + bank holidays (pro rata)

Health insurance

Company pension scheme

Free itsu lunch, daily

50% discount in itsu restaurants

A training budget to support your development

we want to hear from youstart date: October

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Posted: July 10th, 2026