Flospitality is a boutique agency specialising in luxury hotel representation across international sales, strategic PR and communications, and consulting. Our core strength lies in our international sales teams, supported by tailored PR and consulting services for exceptional hotels and travel brands.
For Flospitality in the UK, we are looking for an exceptional Business Development Director with a genuine passion for luxury hotels, high‑end travel and the wider hospitality landscape. You will bring a deep understanding of the sector, its key players and decision-makers, and the ability to build trusted relationships with hotel owners, General Managers and senior industry leaders.
This role is for someone who understands that successful business development in luxury hospitality is not transactional. It requires commercial instinct, credibility, a strong network and a genuine feeling for what makes a hotel, a brand and a travel experience truly distinctive.
POSITIONBusiness Development Manager for Flospitality UK
JOB RESPONSIBILITIES
Lead all new business development efforts for the London office, taking full responsibility for the pipeline from initial prospecting to contract signing, serving as the main driver for client and hotel acquisitions.
Proactively identify, research, and approach potential clients in key international markets.
Represent Flospitality at industry trade fairs, hospitality conferences, networking forums, and association events to maximise brand visibility and generate leads in the luxury hotel sector.
Build and nurture relationships with prospective hotel clients from first contact, guiding them through the Flospitality proposition and establishing trust to secure partnerships.
Monitor and analyse media coverage, sentiment, and industry trends, providing reports and insights.
Collaborate with PR & Communications, Marketing, and Sales teams to align activities for business campaigns and respond to global developments.
Keep accurate records of prospecting activities, client interactions, and pipeline status within CRM systems, and provide regular reports to senior leadership.
Oversee the Business Development budget for the London office, ensuring spending delivers measurable ROI against agreed KPIs.
ABOUT YOU
Proven experience in business development, sales, or commercial partnerships—preferably in luxury hospitality or related fields such as travel trade, F&B, hospitality services, or premium tourism.
Demonstrates the ability to independently identify, pitch, and secure new business relationships with hotel ownership groups, general managers, or senior hospitality decision‑makers.
Possesses excellent interpersonal and relationship‑building skills with a confident presence, capable of engaging credibly with owners, C‑suite executives, and general managers.
Has a thorough understanding of the luxury hospitality ecosystem—key agency groups, ownership structures, management companies, and individual properties—to meaningfully expand contacts.
Experienced in representing a brand at industry trade shows, hotel conferences, and networking events, with an established network within luxury hospitality.
Adaptable across cultures and environments, bringing warmth, sensitivity, and credibility to stakeholder engagements. Willing and able to travel within the UK and internationally, including long‑haul trips.
Self‑motivated and reliable in working from home, with a desire to collaborate from a central London office and across Flospitality’s global teams.
Possesses strong verbal and written communication skills, capable of building rapport through relationship management.
Skilled with MS Office and adept at managing time effectively, with a problem‑solving mindset.
Highly organised and detail‑oriented. Enjoys working independently and creatively within a team.
Outgoing, ambitious, confident, friendly, and proactive.
Fluent in professional English (written and spoken); additional languages are a plus.
SALARY AND BENEFITS
Location: Central London Office (currently in Oxford Circus)
Full-time hours
Hybrid working: Central London office and home‑based as required by business needs
25 days of holiday plus Bank Holidays.
Schedule: Monday to Friday. Ad‑hoc flexibility to attend evening trade events/meetings as the business requires
Private Health Insurance after 6 months with the company
Benefits: Private health care, Gym membership allowance
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