Mental Health Support Worker – North & Mid

Job Description

As part of our outreach team, you will:

• Provide personalised, community-based support to individuals with complex mental health needs, promoting independence within their own homes.
• Work closely with clients to implement and review tailored care plans, ensuring their safety and well‑being.
• Collaborate with multidisciplinary teams, including clinical professionals, to deliver trauma‑informed and recovery‑focused care.
• Maintain accurate records and report any changes in client condition or concerns promptly.
• Participate in ongoing training to develop skills in mental health support and person‑centred approaches.

Qualifications

• Strong communication and interpersonal skills to effectively engage with individuals and multidisciplinary teams.
• Empathy and a genuine commitment to supporting people with complex mental health needs.
• Reliability and a professional attitude, including punctuality and accountability.
• Willingness to learn and adapt within a flexible, community‑based work environment.
• Ability to work independently and as part of a team, maintaining a person‑centred approach.
• Basic understanding of mental health, trauma‑informed care, and recovery principles is advantageous.
• Competence in maintaining accurate records and reporting changes in client condition promptly.
• Commitment to ongoing professional development and training to enhance skills and knowledge.

Essential

• Car owner/driver is essential for this role.

Desirable

• Experience supporting individuals with mental health conditions in community settings.

Our North & Mid Outreach team operates throughout the Burgess Hill, Haywards Heath, Crawley, and East Grinstead areas so being a car driver is essential for this role.

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