Clinical Support Worker MPU
Band 3 – 37.5 Hours
Closing date: 21 July 2026
We have taken an innovative approach to develop a New Post in the Medical Procedures Unit at CIC, which is part of the Community Collaborative. This dual role will involve both clinical and administrative duties.
Main duties of the job
The successful candidate will support the registered nursing team by providing fundamentals of care in a busy scheduled care setting. Responsibilities include welcoming patients, taking and recording physical observations, providing refreshments, and performing various clinical duties. The role also involves administrative tasks to ensure the smooth running of the unit.
To enhance knowledge and the care provided, the individual is expected to undertake the Care Certificate if not already completed. There may be opportunities to develop further clinical skills within the role.
About us
North Cumbria Integrated Care NHS Foundation Trust is committed to delivering outstanding healthcare services to the population of North Cumbria. We aim to create a centre of excellence in rural and remote healthcare, providing a wide range of community and acute services throughout our county.
Our key principles are:
- Being a clinically led organisation
- Quality and safety at the heart of the Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
We support a diverse workforce that reflects our local community and prioritise inclusiveness and compassion. We are working to become the greenest region in England by 2030 and expect all staff to support sustainability.
Job responsibilities
Responsibilities are detailed in the attached job description and person specification.
Applicants applying under the Disability Confident Scheme or the Armed Forces Covenant will be guaranteed an interview if they meet all essential criteria.
Where applicable, visa sponsorship may not be available for roles where the UKVI salary threshold is not met or the occupation is not included in the updated Immigration Salary List.
Relocation assistance may be available for successful applicants moving to the region for certain posts.
Disclosure and Barring Service (DBS) checks are required. The cost of DBS will be met by the successful candidate via salary deduction.
Benefits include:
- 27‑day holiday scheme, rising to 33 days after 10 years
- NHS discounts
- Salary sacrifice schemes (e.g., lease cars, Cycle to Work)
- Vivup – free, confidential counselling and information service
Person Specification
Qualifications
- Level 3 vocational qualification or equivalent in a range of patient and clinical care duties; or equivalent knowledge and experience.
- National Care Certificate or commitment to complete within 12 weeks of commencing employment.
- Numeracy and literacy level 2.
- Relevant additional training for Clinical Support Workers.
Knowledge & Experience
- Experience in health or social care.
- Experience of undertaking and recording clinical observations and escalating findings.
- Working knowledge of legislation underpinning care provision.
- Understanding of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a carer and the need for effective teamwork.
- Knowledge of safeguarding.
- Understanding of work‑related boundaries.
- Awareness of GDPR and confidentiality.
- Familiarity with current NHS and social care policies.
- Knowledge of NHS clinical policies and procedures.
- Understanding of Trust business and values.
- Previous experience working in the Trust (preferred).
Skills and Aptitude
- Excellent interpersonal, communication and active listening skills.
- Time‑keeping, planning and prioritisation.
- Basic IT skills for electronic patient records and Trust systems.
- Analytical and judgement skills for decision‑making based on patient interactions and metrics.
- Demonstration of holistic person‑centred care.
- Appropriate use of initiative.
- Compassionate values and behaviours.
- Encourage and support patients to remain independent.
- Ability to work with a wide range of people.
- Caring, empathetic, motivated, proactive.
- Independent and team working capability.
- Committed to high‑quality patient care.
- Willingness to undertake job‑related training and multidisciplinary competencies.
- Personal resilience and ability to work calmly under pressure.
- Professional image: courteous, respectful and helpful.
- Reliable, adaptable and dependable.
- Venepuncture capability.
Personal Circumstances
- Willing to work flexible hours, including nights, weekends and bank holidays.
- Flexible and versatile approach to meet service needs.
- Ability to travel between Trust sites or attend off‑site meetings or training.
Other requirements
- Promote equality and value diversity.
- Adhere to Trust values and professional behaviours.
Disclosure and Barring Service Check
As per the Rehabilitation of Offenders Act (Exceptions Order) 1975, a DBS check is required. The cost will be paid by the candidate through salary deduction.
Address
Medical Procedures Unit, Cumberland Infirmary
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