Clinical Support Worker Maple A * Internal Only*
Go back North Cumbria Integrated Care NHS Foundation Trust
Closing date is 21 July 2026
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Clinical Support Worker B3
An exciting opportunity has arisen to work on Maple A at the Cumberland infirmary. Aspen ward has relocated to Maple A. Maple A is a general surgical ward specialising particularly in colorectal, upper GI, lower GI and Urology.
We offer extended learning opportunities to enhance your skills and support further education.
Main duties of the job
The successful candidates will work in support of the registered nursing team in providing the fundamentals of care for our patients. You will be expected to undertake the Care Certificate to enhance your knowledge and the care that you provide.
The role requires staff to work days, nights and weekends.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Person Specification
Qualifications
- Level 3 vocational qualification or short courses with competency workbook equivalent to Level 3.
- Theoretical knowledge.
- Experience of a range of care and related procedures.
- Clinical observations.
- Knowledge of data protection legislation and health and safety at work legislation.
- National Care Certificate or commitment to complete within 12 weeks of commencing employment.
- Numeracy and literacy level 2.
- Undertaken relevant additional training for clinical support workers.
Knowledge & Experience
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings.
- Working knowledge of legislation underpinning care provision.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality.
- Familiarity with current NHS and social care policies.
- Clinical policies and procedures.
- Evidence of understanding of Trust Business.
- Experience of working in the Trust previously.
Skills and Aptitudes
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person-centred care and related procedures.
- Ability to use initiative appropriately.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible.
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro‑active approach.
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi‑disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
- Venepuncture.
Personal Circumstances
- Willing to work flexible hours including nights, weekends and bank holidays.
- Flexible and versatile approach to meet the needs of the service.
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off‑site.
Other requirements
- Promote equality and value diversity.
- Adhere to Trust Values and professional behaviours.
Disclosure and Barring Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows:
- Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one-off payment.
- Enhanced Check: £49.50 + Administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one-off payment.
Benefits
NCIC can offer successful future employees the following benefits:
- 27-day holiday scheme rising to 33 after 10 years.
- NHS Discounts.
- Salary Sacrifice schemes including lease cars and Cycle to Work.
- Vivup is a free, confidential counselling and information service to assist with personal or work-related problems.
- Subject to eligibility.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
As soon as possible, please apply as your application may be closed earlier than the specified closing date.
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