Cash Office Assistant

Responsibilities

• Maintain compliance with all cash processing procedures by securing, accounting and distributing revenue from the sales floor to banking level
• Ensure safe and secure handling of all payment tenders and credit card information, following clear processes
• Meet service level requirements of revenue collection by third party carriers
• Process direct change requests from Retail Operations departments
• Manage non POS related processes, including gift card management and season ticket collection
• Ensure maintenance of all cash office machinery; change machines, coin/note counters, coin sorters and drop safes
• Be responsible for the auditing and management of bullion in the strong room
• Ensure that any defects in machinery are escalated to the relevant person
• Maintain the Cash Office to ensure it is fully compliant at all times with trading standards legislation, health & safety legislation and security standards

About You

• Well organised, prioritising workload and handling multiple requests effectively; methodical with excellent attention to detail
• Great communicator, friendly, confident, building relationships with team members and working closely with various divisions and departments to ensure compliance
• Experienced in Microsoft Office applications
• Adaptable, working independently as well as collaboratively, understanding shifting priorities due to competing deadlines
• Example of our values: a trusted and respected colleague

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