Job Ref No. ECC7045-312 Position Type: Administration Pay Range: NJC Scale 2 (points 4-5)
Position Start Date: 01/09/2026 Contract Type: Part-time Contract Term: Permanent
Application Close: 14/07/2026 Midday Date of Interviews: To be confirmed
Receptionist and Administration Assistant – CANVEY SITE
Hours of work: 8.30am – 4.30pm Monday to Friday and 8.30am – 3.30pm Friday (30 minute unpaid lunch break) (term time only plus inset days)
The role
Castledon School is seeking an exceptional Receptionist / Administration Assistant to join our team and play a key role in the development of our brand-new satellite provision in Canvey. This role offers the opportunity to help build something new, while benefiting from the experience, training and support of the wider Castledon School team.
Castledon School is an ‘Outstanding’ special school supporting pupils aged 5-19 with a range of special educational needs. Our new Canvey satellite provision will provide specialist education for pupils from years 1-6 with Severe Learning Difficulties (SLD) within a purpose‑built learning environment.
We are seeking a professional, helpful, organised and dedicated person to join this new Office Team. This role is ideal for someone who enjoys working with children, supporting staff and helping to keep a busy school office running smoothly whilst maintaining a professional attitude.
Key Responsibilities
- Answer phone calls and handle face‑to‑face enquiries
- Use ICT to communicate with parents via phone, email, or letters
- Provide general administrative support to a high and accurate standard, including annual review documentation, trip letters, immunisations and after‑school clubs
What we are looking for
- Enjoys working with children
- Has experience of administrative work in a busy office environment
- Exhibits excellent written and ICT skills with the ability to multi‑task
- Has an excellent telephone manner and can record and pass on accurate messages
- Works well as part of a supportive team
- Communicates effectively with both children and colleagues
- Maintains a professional manner when dealing with parents
- Maintains a positive disposition and remains calm under pressure
- Ensures the safety and good conduct of pupils across the school site
- Understands and complies with confidentiality requirements
- Follows safeguarding procedures and prioritises students’ welfare
- Has GCSE Maths and English (grade 4‑9 or equivalent)
- Has knowledge of Microsoft Word, Excel, Outlook or Google Workspace
- Knowledge of schools MIS system is desirable
What we can offer you
- Friendly and supportive staff team
- Training and development opportunities
- Local Government Pension Scheme
- Employee Assistance Programme
Based on the quality and quantity of applications received, we reserve the right to close this vacancy sooner than the specified closing date. Therefore, early applications are encouraged.
We follow safer requirement procedures and practice; appointments are subject to satisfactory DBS certification and references.
Information about the School
Castledon School is a community specialist school for pupils with moderate to severe learning difficulties and complex needs from Year 1 to 14.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.
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