Customer Service Administrator (AldershotVAC5) Aldershot, England
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Salary: GBP27000 – GBP28000 per annum
Customer Service Administrator
Aldershot | £28,000 per annum | Office-Based | Free Onsite Parking
Are you an experienced Customer Service Administrator looking to join a friendly, supportive and growing business where your contribution will truly make a difference?
Our client is seeking an organised and proactive Customer Service Administrator to join their busy team in Aldershot. This is a varied, fast‑paced role where you’ll be responsible for delivering exceptional customer service, coordinating customer orders and supporting the wider business to ensure a seamless customer journey from enquiry through to completion.
This is an excellent opportunity for someone who enjoys working in a collaborative environment, has a strong eye for detail and thrives in a role where no two days are the same.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via telephone and e‑mail.
- Processing customer orders accurately and efficiently.
- Preparing quotations, order confirmations and customer documentation.
- Updating customer records and maintaining accurate information on internal systems.
- Liaising with internal departments to ensure orders are progressed and delivered on time.
- Providing customers with updates throughout the order process and resolving any queries promptly.
- Maintaining accurate records and supporting the team with general administrative duties.
- Delivering a professional and high standard of customer service at all times.
About You
The successful candidate will have:
- Previous experience within a Customer Service, Sales Support or Administration role.
- Excellent communication skills with a confident and professional telephone manner.
- Experience processing customer orders, quotations or customer information.
- Strong attention to detail with excellent organisational skills.
- Good IT skills, including Microsoft Office and experience using CRM or internal systems.
- The ability to prioritise a busy workload and work effectively within a team.
- A positive, proactive and customer‑focused approach.
What’s on Offer
- Salary of £28,000 per annum.
- Permanent, full‑time opportunity.
- Free onsite parking.
- Friendly and supportive working environment.
- Opportunity to join a well‑established and growing business.
- Varied role with excellent long‑term stability.
If you’re an organised and customer‑focused administrator looking for your next permanent opportunity, we’d love to hear from you.
Apply today or contact Halmer Recruit for more information.
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