Campsite Assistant – Great Langdale Campsite, Great Langdale, Ambleside, LA22 9JU
Overview
We’re looking for a Campsite Assistant to support our guests during their outdoor holiday at Great Langdale Campsite. In the National Trust, you will be known as an “Outdoors Holidays Operations Assistant.” Your main focus will be ensuring a clean, welcoming environment and delivering excellent service to all visitors.
Contract & Working Pattern
Salary: £13.25 per hour
Contract type: Zero-hour, fixed term until 27 September 2026.
Working pattern: Up to five shifts per week (37.5 hours total), 7:00 am to 9:30 pm, including weekends. Hours are flexible and schedules may change based on business needs; notice is given as soon as possible.
Responsibilities
- Maintain campsite and bunkhouse cleanliness and upkeep.
- Perform basic maintenance and report repairs.
- Serve as the friendly first point of contact for guests, greeting arrivals and assisting with enquiries or complaints.
- Manage reservations, their bookings and run the campsite shop when required.
- Support day‑to‑day operations to ensure guests meet National Trust standards.
Qualifications & Requirements
- Willingness to work in all weather conditions as an outdoor role.
- Strong customer‑service focus.
- Team player with independent initiative.
- Well‑organised and adaptable.
- Ready to learn new skills.
- Eligibility to work in the UK.
Compensation & Benefits
- £13.25 per hour; pension scheme up to 10 % of basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Season ticket loan.
- EV car lease scheme (if salary criteria met).
- Work‑place perks including gym memberships, shopping and cinema discount codes.
- Holiday allowance up to 32 days, plus holiday purchase scheme, subject to minimum criteria.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation appoint the right staff and volunteers for the role. We will not accept applicants who are not suitable to work with children, young people or adults at risk. For questions about suitability for this vacancy, contact the people service centre.
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