Bilingual Customer Service Specialist – Welsh & English

Trades Workforce Solutions is looking for a dedicated Customer Service Agent to assist Welsh-speaking customers in the United States. The role requires fluency in Welsh and English, providing a positive customer experience through effective communication and support.

Responsibilities include managing enquiries via phone and email, processing registrations, and ensuring compliance with internal standards. Candidates should have previous experience in customer service and exhibit strong problem-solving skills.

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