Life & Pensions Customer Advisor – Service Excellence

Servaada, a Wipro company, is seeking a Customer Services Advisor in Telford to handle inbound and outbound calls, emails and written requests, aiming to resolve queries accurately and first time, while delivering an outstanding customer experience.

You will build relationships by understanding customer intermediary needs, perform security checks, and escalate issues when necessary, all within a supportive, regulated environment. Training and development are provided to grow within the team.

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