Responsibilities
The FOI/Subject Access Coordinator is responsible for processing information requests within the Trust’s Digital Assurance team.
You will keep the team organised and equipped with all tools necessary for effective service delivery, ensuring the team meets all deadlines across information requests.
The FOI/Subject Access Coordinator manages subject access and health records requests for the Trust’s centralised function, ensuring all are processed accurately, lawfully, and within statutory deadlines.
The role includes line management, training, supervision, and appraisals for junior staff, maintaining high standards of quality assurance. Responsibilities cover coordinating complex information retrieval, quality-checking responses, keeping precise records, and acting as a key contact for enquiries.
Collaboration across the Trust, risk escalation, and deputising for senior colleagues are required to guarantee a consistent, compassionate, and compliant service.
To fulfil the needs of the Trust’s services, you may need to work outside your usual area. The Trust also reserves the right to move your regular workplace to any location within its organisation.
Qualifications
We seek an organised professional with strong subject access, data protection, and redaction knowledge in mental health or NHS contexts.
You must excel at attention to detail, workload prioritisation, and independent work while leading with compassion and respect. Strong communication, advanced IT skills (Microsoft Office, Adobe), and experience in training, auditing, and procedure development are essential, alongside a proactive approach to improvement and high‑quality service.
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