Medical & Dental Temporary Staffing Booking Coordinator
We are looking for an organised, proactive and customer-focused Medical & Dental Temporary Staffing Booking Coordinator to join our Temporary Staffing Team. This exciting role will support the coordination of medical and dental temporary staffing across a single hospital site, ensuring shifts are filled safely, efficiently and cost-effectively.
You will work closely with rota coordinators, clinical teams, recruitment colleagues and temporary workers to manage bookings, support bank worker development, and help maintain safe staffing levels for patients. The role requires excellent communication skills, strong attention to detail, and the ability to manage competing priorities in a fast-paced environment.
We are seeking candidates with administrative or customer service experience, ideally within the NHS, recruitment, temporary staffing or workforce planning. Experience of rostering systems and working with temporary staffing agencies would be advantageous. This role will also support the contract management of the outsourced agenda for change temporary staffing provision.
This is an excellent opportunity to play a key role in supporting frontline services while contributing to workforce efficiency and improved patient care.
Main duties of the job
What we offer:
- A varied and rewarding role within a collaborative staffing team
- Opportunities for learning and professional development
- The chance to make a real impact on patient services and workforce delivery
Applications are welcomed from individuals who are organised, adaptable and committed to delivering an excellent service.
Please note: Three separate vacancies are available, one based at GWH, one at SFT and one at RUH. We will consider part time applicants as well.
About us
We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job responsibilities
The Medical & Dental Temporary Staffing Booking Coordinator provides a high quality administrative and booking service to support temporary staffing across the BSW Hospitals Group. The postholder will primarily coordinate Medical & Dental temporary staffing bookings, ensuring shifts are filled in a timely, compliant and cost-effective manner to support safe service delivery. The role also supports Medical & Dental Bank development activity, including agency-to-bank conversion initiatives and close working with Recruitment to ensure efficient attraction, onboarding and deployment of Bank workers.
Person Specification
Knowledge, Training and Experience
- Educated to GCSE level or equivalent experience
- Experience in an administrative or customer service role
- Experience in NHS temporary staffing, recruitment or rostering.
- Knowledge of Medical & Dental or AfC temporary staffing processes.
- Experience using e-rostering systems (e.g allocate)
- Experience working with temporary staffing agencies
- Evidence of continuous professional development relevant to Temporary Staffing, People or compliance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year per annum pro rata if part time
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