What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi‑award‑winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of making people happy.
Benefits
- Celebrate your birthday with an extra paid holiday
- Build your future with support from our Lead‑Inn development program
- Take the time you need to rest and recharge: paid breaks are on us
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1
- Take advantage of the chance to explore our beautiful locations – 1/3 off room bookings all year round
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you – your loved ones can enjoy 15% off bed and breakfast too
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Contribute to a company that gives back through our Give‑Inn back scheme
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards
The Wordsworth Inn in Grasmere is preparing to open its doors, and we’re looking for enthusiastic individuals to join our team and be part of an exciting new chapter from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food‑led operation with ambitious plans, located in the heart of Grasmere.
Whatever your role, you’ll have the opportunity to contribute to creating exceptional guest experiences and help establish The Wordsworth Inn as a destination known for outstanding hospitality.
Role Overview
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
Responsibilities
- Oversee daily duties, leading the team to deliver company standards and managing the Inn’s day‑to‑day operations
- Handle shift operations in a busy, fast‑paced environment and conduct administrative tasks
- Liaise with chefs, management, and suppliers – including stocktake, ordering, and accounts management
- Be available for occasional overnight duties and guest responses
- Lead, mentor, and inspire the team to achieve impactful results
Qualifications
- Strong background in food and hospitality
- Passion for customer service
- Ability to inspire, motivate, and manage a team
- Hands‑on, approachable leadership style
This role encourages assistant managers to lead, mentor, and create impactful results for the team. Watch Terry’s video to learn more about our management roles and the opportunity for colleague accommodation.
EEO Statement
We welcome applications from all backgrounds. We are an equal opportunity employer and do not discriminate against anyone on the basis of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status or any other protected characteristic.
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