Apprentice Haematology Support Secretary
Go back Blackpool Teaching Hospitals NHS Foundation Trust
The closing date is 21 July 2026
An opportunity has arisen to join a busy and forward‑thinking team within the Haematology Department as a Support Secretary Apprentice. This is a full‑time position, 37.5 hours, Monday‑Friday.
If you are an enthusiastic, experienced and motivated person we welcome your application to join a secretarial team embedded within a proud and hardworking unit.
Main Duties
- Support the medical secretaries and the clinical team, providing cross‑cover during staff absences.
- Use Microsoft Office packages.
- Perform medical audio typing.
- Deal with patients and medical staff via telephone and in person.
- Make appointments internally and via the e‑RS system / Choose & Book.
- Assist with data entry on NHS IM&T systems and digital dictation systems.
As part of this role you will undertake a Business Administrator Level 3 apprenticeship. We currently accept applications only from candidates who have been resident in the UK for the last three years and who are not on a funded programme.
Qualifications
- Word processing: Qualified to RSA III/NVQ level 3 or equivalent.
- ECDL or equivalent qualification.
- City and Guilds Certificate in Medical Terminology or equivalent.
- G2 Experience.
Knowledge, Skills and Experience
- Experience working within tight time frames and meeting deadlines.
- Excellent written and verbal communication skills.
- Good numerical skills.
- Experience providing secretarial services in a hospital environment.
- Experience with NHS IM&T systems for data entry.
- Experience with digital dictation systems and medical audio typing.
Personal Attributes
- Motivated, flexible and proactive.
- Tactful, courteous and polite.
- Smart appearance in accordance with BVH dress code.
- Ability to move and handle case notes 2‑5 kg+.
- Thrives from a busy workload.
- Keen to help others.
- Willingness to complete the Business Administrator Level 3 apprenticeship.
General Requirements
- Quality: ensure work is discharged correctly the first time, put patient and customer first, practice teamwork, meet patient/customer requirements, contributing to Trust goals.
- Confidentiality: comply with the Data Protection Act and maintain patient confidentiality.
- Health and Safety: comply with health and safety legislation, guidance and procedures.
- External Interests: disclose any external interest that could conflict with duties.
- Fire Training: attend a Fire Lecture each year.
- Flexibility: be ready for role adjustments to meet changing requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check for any previous convictions.
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