Location: HSL Chairs, Leeds.LS27 7FN
Salary: £12.96 per hour
Hours of work: 37.5 hours per week – (No nights or weekends)
What does a day in the role of a driver look like?
As the customer experience sits at the very heart of everything we do; our white-glove delivery experience is often the last touchpoint of the customer journey, so ensuring a premium, personal service, is essential.
We want every customer to feel truly valued and as though they were the only customer that you were delivering furniture to that day. As a highly valued member of our delivery team, your primary function will be to delight each and every customer, providing a premium, white-glove delivery service, which includes the assembly of their new chair, sofa and/or bed. To ensure you feel confident in your role and that our customers receive the best service, you will receive comprehensive training and support. You will be of a friendly, caring nature, wearing the HSL smile as you build a good rapport with our customers and/or their loved ones.
Our feel-good benefits
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
A few things you’ll need
- A full driving licence
- Provide an excellent customer experience, ensuring a seamless installation process, including the careful preservation of the customer’s home and their new furniture
Key responsibilities
- Act as a HSL customer champion
- Make multiple deliveries each day
- Work with the delivery and warehouse teams to load and unload furniture onto our delivery vehicles
- Ensure that you adhere to all health and safety regulations, including vehicle safety checks
- Co-ordinate deliveries to a schedule
- Quality check products and packaging
We’re looking for
- Has a friendly, caring nature
- Flexibility to work overtime when required
- While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us
DBS check requirement
All customer facing roles at HSL require the completion of a satisfactory DBS check.
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