Customer Delivery Driver – Evesham Worcester Rd Superstore

Availability Window

• Sun: 06:00–16:00
• Tue: 18:00–23:00
• Wed: 18:00–23:00
• Thu: 18:00–23:00

Role overview

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Pay and hours

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Responsibilities

• Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talk customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Company commitments

• Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
• We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
• We’re open to conversations about flexible working. Talk to us during your application about how we can support you.
• We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please click here.

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