Job Overview
Duties: 24 hours per week over 3 days, Monday to Friday with Saturdays on a rota. Salary £16,881 per annum plus pension and company benefits.
We have an exciting opportunity for a friendly and reliable part‑time retail sales advisor with driving duties to join our Brewers Decorator Centre in St Austell. The role includes providing exceptional customer service, making contactless deliveries in and around the local area, and working as part of a team. Experience with our products is not required; we will give you full training.
Located on St Austell Bay Business Park on Par Moor Road, our St Austell Branch is the only dedicated decorators merchant in the area. We have a long history of excellent customer relationships and pride ourselves on being the go‑to destination for all things decorating. Branch opening hours are Monday to Friday 7 am–5 pm and Saturday 8 am–5 pm.
We are ranked in the Sunday Times Best Places to Work 2026. Brewers Decorator Centres are the largest independent supplier of decorating materials, serving both trade and retail customers across the UK. Our family‑owned business has a heritage of over 120 years and a growing network of more than 250 stores nationwide in the Brewers Group. We place great emphasis on development and growth, with a mantra of “help one another succeed”.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities
- Providing exceptional service to customers in the branch to deliver on our reputation for quality Brewers service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Making contactless deliveries to customers in and around the local area driving our company transit van
- Mix paint for customers, process specialist orders, and request special stock within the branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Keep our warehouse organised and safe, in line with company standards
- Promote seasonal and special items, including merchandising goods in store to increase visibility and sales
- Unload deliveries and ensure stock is distributed throughout the store
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Familiar with Gloucester and the surrounding area
- Full clean manual driving licence
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.
Benefits
- Competitive salary
- 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
- Free life assurance
- 5 % of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as cycle to work scheme, season ticket loans and helping hand loan scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive induction programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our holiday homes in Cornwall or the Lake District
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