Sales Associate Retail (Selfridges London) · Selfridges London Concession

Job Title: Sales Associate

Location: Selfridges London

Hours: 16 hours per week – 6 month FTC

Reporting: Concession Manager

What you’ll do

Driving Sales and Exceptional Customer Experience

• Achieve individual sales and KPI targets through delivering exceptional service to customers
• Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
• Deliver in store services with confidence (eg: engraving, welding and aftercare)

Supporting the Team

• Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
• Exceptional personal grooming and presentation

Delivering Efficiency

• Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

What you’ll bring

• Customer first attitude and a desire to drive sales
• Excellent communication and interpersonal skills
• Prepared to go the extra mile to ensure customer expectations are achieved
• Ability to work as part of a team
• Ability to work well under pressure in a fast paced environment
• Positive, proactive and able to work to direction

To be successful at Monica Vinader…

• Hands‑on, solutions‑focused, and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self‑motivated in a creative environment
• Speak up when you don’t know – and act fast to figure it out

Additional Requirements

Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Travel to our other Boutiques and Concessions may be required.

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