Senior Cloud CX & CCaaS Architect

Miratech seeks an experienced Solutions Architect to design and lead cloud-based CCaaS architectures, integrating CX platforms such as Genesys, TalkDesk, and Salesforce with CRM, AI analytics and WFM to deliver scalable customer experiences.You will guide enterprise clients, develop detailed solution designs and estimates, and help sales teams by addressing technical questions and shaping innovative CX proposals. This role thrives in a global, fast-paced environment with remote collaboration.

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