Service Advisor Commercial Vehicle & Plant
Excellent opportunity for an experienced Service Advisor to work for a leading commercial vehicle and plant dealership who have a state-of-the-art modern facility based in the Lisburn area. This is a great time to join the company as they are going through a period of expansion. On offer is a salary of £30,000 – £33,000, 30 holidays, pension, death in service and a healthcare package.
Role – Service Advisor
- Support the Service Controller with the effective and efficient planning of Field Service Engineers
- Monitor and control Service, resolving client technical/administrative queries and escalating/delegating where required
- Carry out invoicing and job costing tasks
- Ensuring paperwork is sent over to customers and records are kept up to date
- Review and investigate customer complaints and escalate where required
- Processing of warranty claims in a timely manner to ensure maximum recovery of costs
- Usage of Company CRM system and customer portal systems
Person – Service Advisor
- Recent experience working as a Service Advisor in either a HGV, Car Dealership, Construction Plant, Agricultural Machinery, Plant Hire, Powered Access or similar environment
For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.
C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.
Skills:Contact customers warranty planning Service Delivery Service Admin Invoicing
WHJS1_NI
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