We are currently working in partnership with a community-focused housing provider in the Midlands, who are looking to appoint a Repairs Team Supervisor on a permanent basis.
This will be a full-time position based in the Midlands and the salary is circa £42,000 + a company vehicle.
The ideal candidate needs to hold a relevant trade qualification to City & Guilds or equivalent level 3 standards or HNC/HND or equivalent in building or another acceptable subject.
Duties will include (but are not limited to):
- Delivering a customer-focused responsive repairs and voids service, ensuring works were completed efficiently, safely, and to agreed quality standards
- Supervising operatives, subcontractors, and works in progress, providing technical guidance, performance management, toolbox talks, and onsite support
- Coordinating labour, materials, and contractor resources to maximise productivity, achieve service targets, and deliver value for money
- Monitoring quality, compliance, health and safety, risk assessments, and workmanship through regular site inspections and performance reviews
- Supporting workforce development through recruitment, training, mentoring apprentices, conducting one-to-ones, and managing employee performance issues
- Liaising with customers, colleagues, suppliers, and contractors, resolving complaints, providing advice, and maintaining effective communication throughout works
- Maintaining accurate records, investigating performance issues, reviewing variations and delays, preparing reports, and driving continuous service improvement
Experience required:
- Leading and motivating operational teams, fostering a collaborative culture and driving high levels of performance, customer service, and achievement of targets
- Managing responsive repairs, maintenance activities, contractors, and resources to ensure services are delivered efficiently, safely, and in line with organisational objectives
- Monitoring health and safety compliance, including CDM requirements, risk assessments, asbestos awareness, and safe systems of work across all activities
- Communicating effectively with customers, colleagues, contractors, and stakeholders, building positive relationships and handling sensitive issues professionally and empathetically
- Controlling budgets, monitoring expenditure, and ensuring value for money through effective financial management and resource planning
- Maintaining accurate records, performance data, compliance documentation, and audit trails while using IT systems to support service delivery and reporting
- Promoting equality, diversity, and inclusion, while proactively resolving issues, managing performance, and driving continuous service improvement across housing and property services
Working hours:
- 37 hours per week
- Monday – Friday
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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