Operations Manager – High-Growth B Corp Consumer Brand
London | Hybrid (3 days per week)
Up to £65,000 + EMI Share Scheme + Benefits
Build the engine behind one of the worlds fastest-growing consumer brands.
We’re partnering with an award-winning, purpose-led challenger brand that’s redefining its category and experiencing exceptional growth across UK retail.
With national listings, an expanding product portfolio and ambitious plans for the next phase of growth, they’re now looking for an Operations Manager to become the operational heartbeat of their commercial team.
This isn’t about maintaining existing processes.
It’s about making sure the business executes brilliantly as it scales.
The Role
You’ll sit right at the centre of the business, bringing together Sales, Supply Chain, Customer Service and Logistics to make sure every customer commitment is delivered.
You’ll become the operational voice of the commercial team, ensuring launches happen on time, promotions execute flawlessly, stock issues are resolved before customers notice and opportunities aren’t missed.
One minute you’ll be working with the sales team on a major grocery launch.
The next you’ll be solving an availability issue, improving a process or coordinating multiple teams to keep the business moving.
If you enjoy variety, ownership and solving problems in fast-moving environments, you’ll love this role.
What You’ll Be Doing
- Own operational execution across major UK retail customers.
- Work closely with Sales, Supply Chain and Customer Service to ensure best-in-class customer delivery.
- Coordinate product launches, promotions and retailer activity.
- Identify operational risks before they become customer problems.
- Improve ways of working across multiple departments.
- Become the go-to person for keeping commercial operations running smoothly.
- Support and develop a growing team as the business continues to scale.
About You
We’re much more interested in attitude than job title.
You could currently be working in:
- Commercial Operations
- Customer Operations
- Retail Operations
- Customer Supply
- Demand Planning
- Supply Chain
- Sales Operations
- Retail Buying
- Account Management
The common thread?
You’ve worked closely with or in commercial teams, understand the pace of retail and enjoy bringing people together to make things happen.
You’re commercially minded, naturally organised and comfortable operating where priorities change quickly.
You don’t wait to be asked.
You spot problems, build relationships and get things done.
You’ll Love This If…
✔ You thrive in high-growth businesses.
✔ You enjoy bringing order to organised chaos.
✔ You’re commercially curious, not just process-driven.
✔ You build relationships easily and aren’t afraid to challenge constructively.
✔ You stay calm under pressure and enjoy juggling multiple priorities.
✔ You want genuine responsibility and the chance to grow with an ambitious business.
Why Apply?
This is one of those rare roles where you’ll genuinely influence how a business scales.
You’ll work directly alongside an ambitious leadership team, gain exposure across every part of the commercial operation and play a key role in shaping the future of a brand that’s only just getting started.
If you’re looking for a role where you’ll learn fast, make a visible impact and build your career inside one of the worlds most exciting challenger consumer brands, we’d love to hear from you.
Lyle Edwards
lyle.edwards@ecwsearch.com or on 07791802504
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