HERNO – Client Advisor London Store (40h FT)

Herno, an internationally recognised italian brand renowned for its excellence and balance between tradition and innovation, is seeking a Client Advisor (40 hours full-time) to join in Store in 31 Old Bond St., London W1.

The successful candidate will become part of the sales team, helping to deliver and ensure a high-quality customer experience in line with the brand’s values and aesthetic.

Specifically, they will be responsible for the following tasks:

MAIN RESPONSIBILITIES:

• Welcoming and assisting customers, ensuring a personalised service and an excellent shopping experience;
• Building and maintaining customer relationships through clienteling and storytelling;
• Presenting the collections, highlighting the products and their craftsmanship;
• Supporting visual merchandising activities in accordance with company guidelines;
• Managing till operations and sales procedures;
• Contributing to maintaining the store’s quality standards;
• Actively collaborating with the team and the Store Manager;

REQUIREMENTS:

• Previous experience as a Sales Assistant / Client Advisor in the fashion, luxury or premium sector;
• Strong customer focus and retail orientation;
• Excellent interpersonal and communication skills;
• Ability to work as part of a team;
• A passion for fashion and an eye for style;
• Excellent and fluent knowledge of English (knowledge of other languages will be considered a plus).

Annual gross salary: £ 28.000,00 – £ 30.000,00

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