Excellent Customer Care Administrator Position in Cramlington! Customer Care Administrator Opportunity! This role will incorporate huge elements customer care (Current customers) and also administrative work to support the team! Full training and genuine development are inclusive. Candidates from an administrative, or customer care background are hugely encouraged to apply. This role suits a confident individual who enjoys building relationships and rapport with people/customers and booking in and booking out work. WHAT IS IN IT FOR YOU?Annual Salary of £25k-£29k Per Annum DOEMonday to Friday, 8am-4pm! 21 days leave + Bank holidaysHybrid working availableStandard Pension contribution schemeYearly company bonus, performance dependentThe best in training, upskilling and self-developmentCramlington BasedHugely friendly, polite and courteous directors to work with.Staff eventsUpwardly mobile business encountering consistent growthPermanent position from day oneStrong progression opportunities within the business
THE BUSINESSOur fantastic client provides a full end-to-end solution, from finding your perfect flooring, to a full installation and after care service. They offer a wide range of carpets, LVT, laminate, vinyl, wood flooring and much more. This is a terrific opportunity within a flourishing SME, they seek to appoint a talented individual who has ambitions to develop their own career as the business grows. Our client is dedicated to the upskilling and development of their staff members, the successful applicant for this role will receive first class training upon appointment. Our client will offer a comprehensive training scheme to guide you through your progression. THE ROLE
General administrative dutiesBuilding relationships with all current clients and customers.Providing excellent customer care to current clients/accountsProvide support and aftercare to current clients/accountsWorking closely with Directors and colleagues ensuring all clients/accounts are updated and happy with services.Keeping well on top of the account/customer care, ensuring all clients concerns or queries are dealt with before they become an issue. Booking in work for the installation team. THE PERSON
Organised individual with an eye for detailWarm, friendly and personable demeanour who enjoys speaking to people.Excellent relationship builder, thrives in creating and maintaining excellent rapport.Strong willingness to learn the business, products and offeringsThrives within a customer facing roleKind, polite and caring personality who enjoys customer careComfortable with the use of Microsoft & computer systems to log informationCan easily commute to Cramlington TO APPLY
Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – (phone number removed)…