Company: Zendesk
Location:
Job Description:
Zendesk is recruiting a Senior Product Manager to lead the Messaging surface within the AI Agents channel. You will own the end‑to‑end product from needs recognition to execution and results, shaping how agents perform in real‑time conversations.
You will collaborate across channels and platforms, define strategy, and drive adoption and automated resolution metrics. This role hub is a high‑impact, cross‑functional leadership position within Zendesk’s CX platform.
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Posted: July 11th, 2026